¿How to claim my reimbursement?

Our stores are affiliated to TAX BACK Tax Refund Services, a company that is authorized to reimburse international tourist with their sales tax when shopping at Ultrajewels stores in Cancún, Playa del Carmen and Los Cabos

Your purchases must be greater than $1,200.00 MX pesos (including VAT) and up to $3,000.00 MX pesos if paid in cash, or without limit if you pay with a credit card. You can also accumulate receipts from the same store during your trip. Ask the store for an official invoice for every purchase you make. Please present at the TAX BACK module at the airport the following documents:

• Your passport, Boarding Pass, Copy of your immigration form (FMT) (please make a copy before arriving to the airport),Vouchers, and invoices
• If your purchase of goods exceeds the amount of $5,000.00 MX pesos, you will be asked to show the purchases at the TAX BACK office at the airport.
• Account number, bank name, debit, services or credit card number where the reimbursement of the applicable of the applicable taxes will take place.

When the above mentioned information is presented to TAX BACK service executives, they will validate it and ask you to choose how you wish to receive your TAX BACK.

For more details on how to claim your reimbursement and terms and coditions visit http://www.taxback.com.mx